Privacy Policy

Last updated November 12, 2026.

The Summit Insurance Brokerage of Texas LLC ("Summit," "we," "us," or "our") respects your privacy. This policy explains what information we collect through www.tsibt.com and our related quote, chat, and scheduling tools, how we use and share it, and the choices you have.

Our office is at 1790 Hughes Landing Blvd STE 400, The Woodlands, TX 77380. You can reach us at 281-803-8179 or teamwork@tsibt.com.

Information we collect

We collect information in three main ways:

Contact information you give us. When you request a quote, start a chat, book an appointment, apply for a job, file a claim request, or email or call us, you may provide your name, phone number, email address, mailing address, and business details.
Quote and underwriting details. To prepare a quote or help service a policy, you may also provide information about the coverage you want and the people, property, vehicles, employees, or business operations to be insured. This can include nonpublic personal information, as described below.
Site analytics, cookies, and trackers. When you visit our website, we and our service providers may collect device, browser, and usage information through cookies and similar technologies. The tools on this site include Google Tag Manager, Google Analytics, the GoHighLevel (LeadConnector) chat and forms, and the Apollo website tracker.

How we use information

We use the information we collect to:

Prepare insurance quotes, place and service coverage, issue certificates of insurance, and handle claims or policy-change requests.
Respond to your questions and provide customer service.
Contact you by phone call, text message, and email, including with automated technology, about your insurance quote and related services, when you have agreed to be contacted.
Send insurance-related marketing or updates when you have given consent, or as otherwise permitted by law. You may withdraw that consent at any time as described below.
Operate, secure, and improve our website, including understanding how visitors use it.
Meet legal, regulatory, and recordkeeping requirements, and protect our rights and the rights of others.

How we share information

We may share information with:

Insurance carriers and wholesalers, as needed to obtain quotes, place coverage, and service your policy.
Service providers that help us run our business, including GoHighLevel (which powers our quote forms, chat, and related communications) and the website and analytics providers named in this policy.
Others as required by law, such as insurance regulators, courts, or law enforcement, or when needed to protect against fraud or to enforce our legal rights.

We do not sell your information.

Text messages

If you agree to receive text messages from us, we may text you about your insurance quote and related services. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Call, text, and email consent

When you request a quote on our website, you may agree to be contacted by The Summit Insurance Brokerage of Texas by phone call, text message, and email, including by automated technology, about your insurance quote and related services. Consent is not a condition of purchase.

You can withdraw consent at any time:

For text messages, reply STOP to opt out, or HELP for help.
For calls or emails, call us at 281-803-8179 or email teamwork@tsibt.com and tell us you no longer wish to be contacted that way.

Withdrawing consent will not affect any insurance coverage we have already placed for you, and it will not affect contacts we are required or allowed to make for servicing, legal, or safety reasons.

Privacy of nonpublic personal information (Gramm-Leach-Bliley and Texas Insurance Code)

Federal law, including the Gramm-Leach-Bliley Act, and Texas Insurance Code Chapter 601 require insurance agencies to tell customers how they collect, share, and protect nonpublic personal information.

Nonpublic personal information is personal financial information about you that is not publicly available. It can include information you give us on a quote or application, information about your transactions with us or with insurance companies (such as policies, premiums, and claims), and information we receive from insurance carriers, wholesalers, or others in order to quote, underwrite, or service your coverage.

We collect and use this information to provide the insurance services you request and to service your account. We may share it with insurance carriers and wholesalers to obtain quotes and place or service coverage, with service providers who work for us and are expected to keep it confidential, and as required or permitted by law. We do not sell nonpublic personal information, and we do not share it with nonaffiliated third parties for their own marketing purposes.

We maintain administrative, technical, and physical safeguards designed to protect nonpublic personal information against unauthorized access, use, or disclosure.

Cookies and analytics

Cookies and similar technologies help our site work, remember preferences, and understand traffic. The tools we use are:

Google Tag Manager, which helps us manage website tags.
Google Analytics, which collects information about how visitors use our site.
GoHighLevel / LeadConnector chat and forms, which let you request a quote, chat with us, or book an appointment, and which may set cookies to operate those tools.
The Apollo website tracker, which helps us understand site visits.

You can control or delete cookies through your browser settings. Blocking some cookies may limit parts of the site, such as chat or forms. Google provides an opt-out browser add-on for Google Analytics at tools.google.com/dlpage/gaoptout.

How long we keep information

We keep information only as long as we need it to quote and service insurance, meet legal and regulatory recordkeeping requirements, resolve disputes, and operate our business. When it is no longer needed for those purposes, we delete it or de-identify it, subject to our backup and archival systems.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will take steps to delete it.

Links to other sites

Our website may link to other websites, including insurance carrier sites and tools we use to serve you. Those sites have their own privacy practices, and this policy does not cover them. We are not responsible for the content or privacy practices of sites we do not control.

Life insurance applications through Back9

Some life insurance quote or application requests on our site are handled by Back9, a third-party platform. If you use that application, the information you submit there is collected and processed by Back9 under its own privacy policy, in addition to any information we receive in order to help with your request. Please review Back9's privacy policy before you submit information on that form.

Your choices, including access and deletion requests

You may ask us for access to the personal information we have about you, to correct it, or to delete it, and you may withdraw call, text, or email consent as described above. We may need to keep some information to service a policy, meet legal or regulatory requirements, or for other permitted reasons, even if you ask us to delete it.

To make a request, contact us using the information below. We will need enough information to verify that the request is from you.

Changes to this policy

We may update this policy from time to time. When we do, we will post the revised policy on this page and change the "Last updated" date at the top. The updated policy applies to information we already have and to information we collect after the change, except as the updated policy or the law says otherwise. We encourage you to review this page periodically.

How to contact us

The Summit Insurance Brokerage of Texas LLC
1790 Hughes Landing Blvd STE 400
The Woodlands, TX 77380
Phone: 281-803-8179
Email: teamwork@tsibt.com